Cloud
Services
Industries
Company
Media Kit
Insights
We run your cloud operations and data center infrastructure so you don't have to. From 24×7 NOC monitoring and patch management to full data center migration and colocation advisory Shalom Infotech keeps your IT estate healthy, cost efficient, and business ready around the clock.
CloudOps is the practice of running, monitoring, and continuously optimising your cloud infrastructure — treating operations as a discipline, not an afterthought. Combined with expert data center management and migration advisory, we become the invisible engine that keeps your IT running at peak performance while your team stays focused on building products.
Round-the-clock infrastructure observability with intelligent alerting, anomaly detection, and automated self-healing runbooks — catching issues before they become outages.
Move workloads off on-premise data centers to cloud or managed colocation facilities — with zero-downtime migration plans, rack-and-stack guidance, and full lifecycle project management.
Every server, network rule, and cloud resource defined in version-controlled code — enabling consistent, auditable, and repeatable infrastructure deployments at any scale.
24×7 NOC monitoring, automated alerting, first-response triage, and incident logging for all infrastructure and application events.
Root cause analysis, guided runbook execution, patch application, and configuration remediation for P1–P3 incidents within SLA windows.
Deep infrastructure engineering — architecture changes, capacity planning, cost optimisation, and FinOps governance with monthly board-ready reports.
On-site data center audit, migration planning, colocation selection, rack density optimisation, and cloud-readiness assessment services.
A structured onboarding-to-operations model that has your environment fully managed in under 30 days.
Discover every resource, map dependencies, assess patch levels, review security posture, and baseline performance benchmarks across your entire estate.
Document standard operating procedures, incident response playbooks, escalation paths, and automation runbooks tailored to your specific environment.
Deploy observability stack — metrics, logs, traces, dashboards, and intelligent alerting across cloud and on-premise infrastructure with agreed SLA thresholds.
Knowledge transfer from your team to ours — structured over 2 weeks to ensure every system, process, and escalation contact is fully understood and documented.
SLA-backed 24×7 operations with monthly service reviews, quarterly optimisation reports, and proactive capacity planning included in every engagement.
Our Network Operations Centre in Trichy provides round-the-clock monitoring of your cloud infrastructure, servers, databases, network devices, and application endpoints. We use Azure Monitor, AWS CloudWatch, Datadog, and Grafana to deliver real-time visibility, proactive alerting, and rapid incident response — backed by SLA commitments at every priority tier.
End-to-end data center migration services — from discovery and dependency mapping through workload lift-and-shift to final decommission. We plan for zero-downtime cutovers, manage vendor coordination, and handle all physical and logical aspects of the migration with full risk mitigation at every stage.
Automated patch lifecycle management for operating systems, middleware, and application runtimes across Windows, Linux, and containerised workloads. Includes vulnerability scanning, change-controlled deployment windows, rollback automation, and compliance reporting aligned to CIS benchmarks and ISO 27001.
Transform brittle manual infrastructure into repeatable, version-controlled, automated environments using Terraform, Bicep, AWS CDK, and Ansible. Every change is peer-reviewed, tested in non-production, and applied through a safe, auditable deployment pipeline — eliminating configuration drift forever.
Identify and eliminate cloud waste with continuous FinOps analysis — right-sizing under-utilised resources, recommending reserved and spot instance strategies, implementing auto-scaling policies, and providing monthly cost allocation reports that map spend to business value at team and product level.
Our managed operations platform wraps every layer of your infrastructure — from physical data center to cloud-native services — in continuous monitoring, automation, and governance.
Our CloudOps engagements consistently deliver measurable improvements across uptime, cost, team productivity, and compliance posture within 90 days of onboarding.
SLA-backed availability commitments with financial credits on breach — giving your business genuine protection, not just promises.
FinOps-led right-sizing, reserved instance planning, and waste elimination drive an average 40% reduction in cloud infrastructure spend within 6 months.
Our NOC team acknowledges and begins triaging Priority 1 incidents within 15 minutes — day, night, weekend, and public holiday.
Automated patch management ensures every server, container, and database runtime stays current — with zero missed critical patches across your estate.
Speak directly with our CloudOps engineers no sales pitch, just honest answers about whether managed operations is the right fit for your business and infrastructure.
Book a Free Ops Review