Terms of Use

By accessing this website or engaging with Shalom Infotech's services, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please discontinue use of our website and services immediately.

These terms apply to all visitors, users, and clients who access or use our website, request information, or enter into a service agreement with us. If you are accessing this site on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms.

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. Specifically, you must not:

• Use the website in any way that violates applicable local, national, or international law or regulation
• Transmit any unsolicited or unauthorised advertising or promotional material
• Knowingly transmit any data or content that contains viruses, trojans, worms, or other malicious code
• Attempt to gain unauthorised access to any part of the website, its servers, or any database connected to it
• Engage in any data mining, scraping, or extraction activities without prior written consent
• Impersonate Shalom Infotech, our staff, or any other person or entity
• Use automated bots, scripts, or tools to access, crawl, or index website content at scale

All content on this website — including text, graphics, logos, icons, images, audio clips, digital downloads, and software — is the property of Shalom Infotech Pvt Ltd or its content suppliers and is protected under the Copyright Act 1957 and applicable intellectual property laws.

You may:

• View and print pages from this website for personal, non-commercial reference only
• Share links to our publicly published pages with appropriate attribution

You must not:

• Reproduce, republish, distribute, or commercially exploit any content from this website without our prior written permission
• Remove or alter any copyright, trademark, or proprietary notices from our materials
• Use our branding, logos, or trade names in any manner that suggests endorsement or association without consent
• Create derivative works based on our content without express written authorisation

The "Shalom Infotech" name, logo, and associated trademarks are the exclusive property of Shalom Infotech Pvt Ltd. Unauthorised use is strictly prohibited.

Information provided on this website regarding our services is for general informational purposes only and does not constitute a binding offer. Specific terms, deliverables, timelines, pricing, and service-level agreements for any engagement are governed exclusively by a separate signed contract or Statement of Work (SOW) between Shalom Infotech and the client.

• All service quotations are valid for 30 days from the date of issue unless otherwise stated
• Shalom Infotech reserves the right to decline any engagement at our sole discretion
• Sub-contracting of services may occur with trusted technology partners subject to confidentiality agreements
• Client data handled during service delivery is governed by the applicable data processing addendum in your service agreement

When you submit information through our contact forms, email, or other communication channels, you acknowledge that:

• The information you provide is accurate and not misleading
• You have the authority to share any information or materials submitted to us
• Shalom Infotech may retain and use the submitted information for the purposes described in our Privacy Policy
• Any ideas, feedback, or suggestions you voluntarily share with us may be used by Shalom Infotech without obligation or compensation to you

Our website and its content are provided on an "as is" and "as available" basis without any warranties, express or implied.

• We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components
• While we strive to keep information accurate and up to date, we make no representations about the completeness, accuracy, reliability, or suitability of any information on the website
• Case studies, client results, and testimonials reflect specific past engagements and are not guarantees of future outcomes
• Technology and product information on this site may reflect capabilities available at the time of publication and may not reflect current offerings

To the fullest extent permitted by applicable law, Shalom Infotech Pvt Ltd, its directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of, or inability to use, our website or services
• Any errors or omissions in website content
• Unauthorised access to or alteration of your transmissions or data
• Any third-party content or services linked from our website
• Any interruption or cessation of transmission to or from our website

In all cases where liability cannot be excluded by law, our total liability to you shall not exceed the amount paid by you for the specific service giving rise to the claim in the 12 months preceding the event.

You agree to indemnify, defend, and hold harmless Shalom Infotech Pvt Ltd and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising from:

• Your violation of these Terms of Use
• Your violation of any third-party rights, including intellectual property or privacy rights
• Your use of our website or services in a manner not authorised by these terms
• Any content you submit or transmit through our website

These Terms of Use are governed by and construed in accordance with the laws of India, specifically the Information Technology Act 2000 and amendments thereto, and applicable provisions of the Indian Contract Act 1872.

Any dispute, controversy, or claim arising from or in connection with these terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts located in Tiruchirappalli (Trichy), Tamil Nadu, India.

Shalom Infotech reserves the right to terminate or restrict your access to our website and services at any time, with or without notice, for any of the following reasons:

• Breach of these Terms of Use
• Conduct that we determine, in our sole discretion, is harmful to other users, Shalom Infotech, or third parties
• Non-payment of agreed service fees
• Legal requirements or court order

Upon termination, all provisions of these terms that by their nature should survive shall remain in full effect, including intellectual property provisions, disclaimers, and limitations of liability.

We reserve the right to modify these Terms of Use at any time. Changes take effect immediately upon posting to this page. We will update the "Last updated" date at the top of this document to reflect when changes were made.

For material changes, we may provide additional notice via a homepage banner or email to registered users. Your continued use of our website following the posting of revised terms constitutes your acceptance of those changes. We encourage you to review this page periodically.

If you have any questions about these Terms of Use or wish to raise a concern regarding our practices, please contact our team directly: